Privacy Policy – PharmaFamily.us

Effective Date: March 13, 2026

Last Updated: March 13, 2026

We at PharmaFamily.us take your privacy seriously, and we are dedicated to safeguarding the personal information you provide us. This privacy policy outlines the ways we gather, process, disclose, and protect your information when you use our site, utilize our pharmacies’ online services, and purchase Medicines Online in the USA. If you sign up to PharmaFamily.us, you agree to these policies.

1. Information We Collect

Personal Information You Provide

Account Details: Name, email address, telephone, delivery/billing address, and date of birth, when creating an account.
Prescription Information: Documents that have been uploaded, as well as a history of medication (Anti-Anxiety, Opioid sleeping Medication), and the doctor’s information.
Payment Data Information about credit cards and insurance information, safely processed via a PCI-compliant gateway (we do not keep the full card number).
Information about the order: Order details: The type of medicine, quantity, and delivery preference.

Automatically Collected Information

IP address, browser type, device info, pages visited, time spent.
Use of cookies to improve website functionality and for data analysis.

Health Information (PHI)

Protected under HIPAA. This includes allergies, prescriptions, and medical conditions that are discussed with pharmacists.

2. How We Use Your Information

We use your data to:

Perform Online Pharmacy prescriptions and orders.
Make sure you verify insurance, payment, and shipping for ordering medicines online in the USA.
Inform customers about order status, delivery updates, and reminders for refills.
Offer 24-hour customer support as well as consultation with pharmacists.
Enhance services, study patterns, and prevent fraud.
Follow the FDA, DEA, and state prescription laws.

3. Legal Basis for Processing

Contract process orders, distribute medication.
Legal Obligation Licensing for pharmacists Controlled substance rules.
legitimate interest, Security of the site, and Improvement of service.
Consent to receive marketing emails (opt-out at any time).

4. Sharing Your Information

We will never sell your personal information. We only share your data when needed:

Service Providers:

licensed pharmacies, shipping companies (USPS, UPS).
Payment processors, insurance verification services.
IT providers (cloud storage, cybersecurity).

Legal Requirements:

Audits by the court, Court Orders (FDA, DEA).
Verification of prescriptions with health providers.

Business Transfers: A company that has been sold or merged (assets transferred).

5. PharmaFamily.us Security Measures

Encryption: HTTPS/SSL for all data transmission.
Access Controls Based on Role, 2FA for accounts.
HIPAA Conformity: Protected Health Information is protected.
Cold Chain: Temperature-controlled Opioid, insulin shipping.
Annual Audits, Testing for penetration, and security upgrades.

6. Your Rights and Choices

Access, Correct, Delete: Contact rongibson255@gmail.com

Opt-Out Emails from marketing (unsubscribe link), Cookies (browser configurations).

Do not Track Accept browser-specific signals whenever feasible.

Prescription Removal Following the Legal retention (2 years) was completely removed.

7. Children’s Privacy

PharmaFamily.us does not intentionally collect any data from children younger than 13. Parents/guardians are required to authorize prescriptions for children.

8. Third-Party Links

Telehealth links, GoodRx, and insurance portals are governed by their policy. The only thing we control is PharmaFamily.us, the practices of data.

9. Cookies and Tracking

Essential: Cart functionality, login persistence.

Analytics: Google Analytics (anonymized IP).

Preferences: Preserve delivery addresses, history of reorders.

Control the cookie banner, or through browser settings.

10. Data Retention

Orders/Prescriptions: 2 years (legal requirement).
Accounts: Until deletion is requested.
Logs: The security audits last for 90 days. audits.

11. International Data Transfers

US-based servers. EU/UK visitors: Standard Contractual Clauses protect data.

12. California Privacy Rights (CCPA/CPRA)

Categories: Collect Health information, purchase information, and purchase history.

Rights The rights of HTML0 are: Know, Delete or correct, opt-out sales (we do not sell), and Limit Sensitive Data.

Requests can be made at rongibson255@gmail.com 1-800-PHARMA1.

13. Changes to This Policy

Updates on this site are updated with the “Last Updated” date. Significant changes were sent to members who have signed up. Continued use = acceptance.

14. Contact Us

Privacy Officer: rongibson255@gmail.com

Phone: 1-800-PHARMA1 (24/7)

Mail: PharmaFamily.us, 123 Wellness Ave, Austin, TX 78701

PharmaFamily.us prioritizes your security while providing safe, pharmacy356-quality medication. Questions? Our 24/7 pharmacist support awaits.